ITIL-F Exam Prep


ITIL-F Exam PrepThe Information Technology Infrastructure Library (ITIL®) Foundation certification demonstrates a general understanding of IT service management and ITIL Service Life Cycle. It also confirms that certified professional is well aware of relationship between various life cycle stages and processes that help achieve a higher level of service management practice and results.

There are no eligibility requirements for the exam. The candidate need to achieve 65% marks in the ITIL Foundation exam (26/40 correct) to be certified. The exam is conducted by EXIN, a Netherlands based organization, and is available in online or test centre format.


The BEST (ITIL Foundation) ITIL-F Exam Prep Course

  • Comprehensive curriculum covering complete ITIL Foundation exam content
  • Real life IT service management examples to help understand complex concepts
  • One of the best trainers in the industry consistently rated as "Exceeded Expectations"
  • Short exercises and questions throughtout the course to practice and retain the concepts
  • Flexible schedule to suit your needs

You get…

  • Detailed class notes in a binder
  • 6 months unlimited email support for ITIL® Foundation application, exam preparation and follow up questions (48 hrs guaranteed reply)
  • 16 PDUs that contribute to PMP's Continuing Certification Requirements (CCR)
  • Certificate of Course Completion

The following is a list of modules covered in ITIL® Foundation exam preparation course. 


ITIL-F Exam Prep Course Outline

  1. Service management as a practice
  2. The ITIL® service life cycle
  3. Generic concepts and definitions
  4. Key principles and models
  5. Selected processes
  6. Selected functions
  7. Selected roles
  8. Technology and architecture
  9. Competence and training
  10. ITIL® Foundation Practice Questions

Format & Duration

The ITIL-F Exam Prep course runs 9am-6pm on pre-scheduled days for a total of 2 days. Options are:


Course Location & Schedule

Suite 1801 (Executive Boardrooms)
1 Yonge Street
Toronto, Ontario M5E 1Y5

ITIL-F Exam Prep courses can also be held at other locations including Barrie, Hamilton, Waterloo, Oshawa, Ottawa, etc. Please contact to discuss an alternate course location. 

CityCourseCourse Start DateRegular PriceEarly Bird PriceEarly Bird Deadline
- G.S.T. / H.S.T. is payable based on location.
- 2d means '2 day Course' and so on.

Fee Payment Options

The ITIL-F Exam Prep course fee can be paid by any of the following methods. Group and corporate discounts are available. Please contact to discuss.

  • Canadian Bank-to-Bank eTransfer
  • Certified Cheque in Canadian Dollars
  • Visa / MasterCard Credit Card
  • PayPal
  • Cash


Please contact us to find out latest schedule for this course and/or let us know your preferred time and dates.

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