IT Business Analysis


IT business analysts are in high demand as they are the bridge between IT and business. They not only help business define their IT requirements but also help IT understand what business needs. As businesses have become more complex, the role of IT business analyst has become much more important and critical. Therefore, it is the right time to build those career boosting skills of IT business analysis.

This course takes you on a detailed review of Business Analysis Body of Knowledge (BABOK®) and helps you develop a thorough understanding of the IT Business Analysis tasks & techniques. The course is designed to use real life IT business analysis examples in active discussions on all the modules. You will have an opportunity to grasp the best practices in the field of IT business analysis and the framework for understanding business need, assessing capability gaps, eliciting requirements, and recommending best solutions.

This course also prepares candidates for Certification of Competency in Business Analysis (CCBA®) and the Certified Business Analysis Professional (CBAP®) exams. 

Key Features

  • Comprehensive curriculum covering use of Business Analysis Body of Knowledge (BABOK®) for IT business analysis
  • Extensive use of real life examples and case studies to help understand complex concepts
  • One of the best trainers in the industry consistently rated as "Exceeded Expectations"
  • Flexible schedule to suit your needs

You get…

  • Detailed class notes in a binder
  • 6 months unlimited email support for follow-up questions or concerns (48 hrs guaranteed reply)
  • 24 PDUs that meet the education requirement for CCBA / CBAP eligibility and contribute to PMP's Continuing Certification Requirements (CCR)
  • Certificate of Course Completion

The following is a list of modules covered in IT business analysis course. Detailed Course Outline provides a comprehensive list of topics.


Course Outline

  1. Introduction to IT Business Analysis
  2. IT Business Analysis Planning & Monitoring
  3. Eliciting Business & IT Requirements
  4. Requirements Management & Communication
  5. Enterprise Analysis
  6. Requirements Analysis
  7. Solution Assessment & Validation
  8. Review of IT Business Analysis Techniques
  9. IT Business Analysis Competency Test

Format & Duration

The course runs 9am-5pm (full day) on pre-scheduled days for a total of 3 days. Options are:


Toronto Course Location

Suite 1801 (Executive Boardrooms)
1 Yonge Street
Toronto, Ontario M5E 1Y5

Private small group or 1 on 1 sessions can be arranged at student's preferred location within Southern Ontario.

Price: $1,495 + H.S.T. Various discounts are available. Price may vary for private small group and 1 on 1 sessions. Please contact to discuss.

Please contact us to find out latest schedule for this course and/or let us know your preferred time and dates.

* (required)